Our Service Department is Open | Now Offering No Contact Service

What Makes Us Different?

Technology to Keep You Safe

From the moment you schedule your service appointment online, or drive into our service lane, we are utilizing technology for a no-contact experience from start to finish. We are able to seamlessly provide repair order detail, approval processes, insights into your vehicle needs, and e-payments from the safety of your mobile device. Call us today to inquire about our easy no-contact service process.

Vehicle Sanitization Equipment

Our store is equipped with sanitization machinery to keep you safe. Before you get into your vehicle, we utilize this machinery to spray your vehicle with disinfectant paying special attention to high touch surfaces like controls, steering wheel, shifters, and door handles. This ensures that you drive away safe and happy.

When you are surrounded by uncertainty, we don't want you to worry about your transportation. As an ESSENTIAL business, our service experts are ready to handle your vehicle service needs. Please contact us for more details.

See it in action at Town & Country Toyota!

Enjoy NO CONTACT Service in 6 Easy Steps

Step 1: Arrive at Our Dealership For Service

From the moment you drive into our service lane, you are greeted by a service expert wearing the proper safety equipment to ensure a no contact experience.  Our expert will guide you where to park your vehicle for your no-contact vehicle assessment. 

Step 2: Stay in Your Vehicle While We Make Electronic Notes

Our Service Expert will observe proper social distancing protocol while completing the initial assessment of your vehicle.  With just a few quick questions and our complimentary multi-point inspection, we'll be ready to provide you with the preliminary findings.

Step 3: Sit Six Feet Apart From Others in Our Guest Lounge

We have taken special precautions to sanitize and create comfortable spaces for our guests to practice social distancing while they are with us.  Our seating areas have been spread apart for your safety and our staff is regularly sanitizing all guest lounge areas.

Step 4: Once Your Vehicle Repairs are Complete, We Thoroughly Sanitize Your Ride For Your Safety.

Our repair center is equipped with vehicle sanitation machinery that will disperse a disinfecting solution into your vehicle before we turn it back over to you.  Upon getting into your vehicle, you will receive your sanitized keys with your car fully sanitized and safe for the ride home.  

Step 5: We Finalize the Bill Standing Six Feet Apart With the Help of Our Electronic Signature Software.

We have a unique technology that allows us to complete your transaction completely and safely without contact.  Whether it's to authorize a repair on your vehicle or to make your payment before departure, you can do this from your own mobile device.  Our service advisers will text or email you the link to open and electronically authorize work or payments.     

Step 6: You Drive Away Happy!

Making you comfortable throughout your visit does not end when the repair is complete.  We make sure that your car is sanitized fully before you get into your vehicle so you have the peace of mind that your repair was completed with your safety in mind.

Why Service at Town and Country Toyota?

When you service at Town & Country Toyota, we promise to offer you the best service we can give. Our number one priority is you, and we work hard to make sure your needs are met.

Loyalty is Rewarded

Now you can earn points for every service visit. Earn one point for every dollar you spend. We'll track the points for you and when you earn 300 points, you'll receive a $20 voucher that's good toward your next service*!

*One $20 voucher per visit. Voucher expires 90 days after receipt.

Easy, Convenient, and Close To Home

We offer extended service hours, so you can visit us whenever it's convenient for you. Our easy location makes commuting a breeze, and we even offer complimentary shuttle service.

Easy Drop Off and Pick Up

We're located right across the street from the Light Rail and we'll even pay your fare for you while we have your vehicle. Plus, we provide same day evaluation on your vehicle, and we'll work with your schedule, whether you're at work, or taking care of personal business. Count on us to communicate with you and provide you with answers on what it takes for your car to be ready when you need it to be.

Save Time and Receive the VIP Treatment

We employ a team of over 40 Certified Toyota Technicians and offer personalized customer service. Our lane customers are provided with proactive status updates so they always know what's happening with their vehicles. Plus, at Town & Country Toyota, you'll get a complimentary car wash (a $20 value) with every service appointment.

Schedule An Appointment Today!

Scheduling an appointment is easy. Simply use the button below to schedule service online, or give us a call at (800) 268-4793 today!

Service Your Way 10% Off

$100 Maximum Discount

Rotate, Align & Balance $20.00 Off
Lube, Oil & Filter

$24.95 Conventional, $44.95 Synthetic

  1. Town and Country Toyota

    9101 South Boulevard
    Charlotte, NC 28273

    • Contact Us: (800) 268-4793
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Town and Country Toyota

9101 South Boulevard
Directions Charlotte, NC 28273

  • Contact Us: (800) 268-4793


  • Monday 7:00AM-6:00PM
  • Tuesday 7:00AM-6:00PM
  • Wednesday 7:00AM-6:00PM
  • Thursday 7:00AM-6:00PM
  • Friday 7:00AM-6:00PM
  • Saturday 7:00AM-4:00PM
  • Sunday Closed